Frequently Asked Questions

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Frequently Asked Questions 〰️

  • Get in touch with me!

    Request a free 15 minute consultation where we go over what you’re looking to get out of therapy, what you’re looking for in a therapist, and how well I can mesh with that vision.

    You can email me at sydne.lcsw@gmail.com or contact me at 646-470-6338.

  • Yes, at this time I accept the following insurances in NY and NJ (and soon to be PA). Please see my Headway profile to get a cost estimate:

    • Oxford (Optum)

    • Oscar (Optum)

    • United Healthcare (Optum)

    • Horizon Blue Cross and Blue Shield of NJ Medicare Advantage

    • Quest Behavioral Health

    • Aetna

    • Blue Cross Blue Shield of Massachusetts (Virtual Network)

    • Horizon Blue Cross and Blue Shield of New Jersey

    • Anthem EAP

    • Carelon Behavioral Health

    • Cigna

    • Anthem Blue Cross and Blue Shield New York (formerly Empire)

    If you opt to not use insurance, my self pay fee is $175. I can provide monthly superbills with all the necessary information to be submitted to your insurance company so that you can receive reimbursement using your out-of-network benefits.

  • Insurance companies often reimburse a percentage of the therapist's fee, usually after you meet an out-of-network deductible. (For example, after you meet a $1,000 deductible, your insurance may reimburse 50-80% of the session cost.)

    The superbill I provide each month will include all of the information needed for your insurance provider to process the claim. Please call the number on the back of your insurance card to inquire about your eligibility for out-of-network benefits. Below are some questions to ask on this call:

    • Do I have out-of-network benefits for outpatient mental health therapy? Does this include teletherapy?

    • What is my out-of-network deductible for outpatient mental health services? How much of my deductible has been met already?

    • Once I meet my deductible, what percentage of the session fee will be covered? Is there a limit on how many sessions are covered per year? How do I submit the claims?

  • Sessions are 55 minutes long (so that incase we go over a few minutes it’s still within the hour).

    Typically we will meet once a week. However, my main priority is your wellbeing, so if that means there are times where increased sessions are needed or biweekly sessions are indicated, we can definitely discuss that.

  • I offer sessions virtually (using a secure HIPAA compliant platform) to make care as accessible as possible.

  • You will be charged $100 for any appointment missed or cancelled with less than 24 hours notice. I am happy to reschedule you for another session that same week if I have an opening.